Frequently asked questions
All the answers to your questions
Welcome to our frequently asked questions section, designed to help you plan your stay with peace of mind. Here you'll find all the information you need about reservations, payments, available services, the pool and nearby beaches, cancellations, and practical details. The team at La Réserve Comporta is here to answer your questions, offer advice, and help you find your ideal rental for a unique, comfortable, and unforgettable experience.
Location and surroundings
What are the main points of interest and places to visit near La Réserve?+-
La Réserve Comporta is located in the heart of the Comporta region, surrounded by beautiful beaches, pine forests, rice fields and protected natural landscapes.
Guests can explore nearby beaches such as Carvalhal Beach, Pego Beach and Comporta Beach, as well as the villages of Carvalhal and Comporta, known for their relaxed atmosphere, local shops and restaurants. The Sado Estuary and the surrounding natural areas also offer opportunities to discover the region's wildlife and natural beauty.
Are there restaurants and supermarkets close to La Réserve?+-
Yes. There are restaurants, cafés and local shops in the surrounding area, particularly in Carvalhal and Comporta. Supermarkets and convenience stores are also available nearby for guests who wish to purchase groceries or other essentials during their stay.
In the village of Carvalhal, we recommend the Jncquoi Deli restaurant, the Pop(olare) pizzeria, and Sal Burguer (open only in summer). At Carvalhal Beach, you'll find Restaurante Sal, Dinis, and Granhão.
In the village of Comporta, we recommend the Cavalariça restaurant, Jacaré da Comporta, Sado, or Museu do Arroz. At Comporta Beach, you'll find Comporta Café and Ilha do Arroz.
About 250 meters away from La Réserve you can also find the Lidl supermarket with a very good offer.
As services and opening hours may vary according to the season, guests are welcome to contact our reception team for recommendations and practical information.
Is a car necessary to explore the surrounding area?+-
Although some local services and points of interest can be reached on foot or by bicycle, having a car is recommended for guests who wish to explore the wider Comporta region, visit different beaches and enjoy greater flexibility during their stay.
Guests may also enquire about bicycle rental and other mobility options available at our reception.
Stay and services
Do you provide breakfast?+-
You can book your stay with breakfast included.
However, we recommend that you explore the options available at the French pastry shop Simone, which is located in La Réserve, next to the reception and offers a wide range of pastries, sweets, breads and light meals.
Is early check-in or late check-out available?+-
Early check-in and late check-out may be available upon request, subject to availability and the operational requirements of the property.
We recommend contacting our reservations or reception team in advance. Additional charges may apply, depending on the request and the conditions of the reservation.
Will my unit be cleanned during my stay?+-
We offer intermediate cleaning services depending on the length of your stay. So, if your reservation is for a short stay, cleaning may not be included.
We suggest you confirm this with reception at check-in.
Is it possible to request additional cleaning during the stay?+-
Yes. Guests may request additional cleaning services during their stay, subject to availability and applicable charges.
Please contact reception in advance so that we can assess your request and arrange the service according to your needs.
Do you change the towels every day?+-
Towels will be changed free of charge every 3 days, so if your stay is short, or less than 4 nights, towels will not be changed.
Is it possible to request additional towels during the stay?+-
Yes. Guests may request additional towels at the reception during their stay, subject to availability and applicable charges.
Pool, beach and activities
Does La Réserve have a swimming pool and what are its opening hours?+-
La Réserve Comporta offers swimming pool facilities for guests to enjoy during their stay, from april to september.
Pool access and opening hours are subject to the seasonal operating schedule and the applicable resort rules. Guests are advised to check the current opening hours with reception upon arrival.
Are pool towels provided to guests?+-
Yes, we provide towels for exclusive use within La Réserve pool, subject to a towel rental fee.
What activities are available at La Réserve or nearby?+-
Guests can enjoy a variety of activities at La Réserve and in the surrounding region, depending on the season and availability.
These may include:
Relaxing by the swimming pool.
Visiting the nearby beaches and exploring the coastline.
Cycling and discovering the surrounding landscapes.
Enjoying spa facilities and treatments, subject to availability and booking requirements.
Exploring local restaurants, shops and the natural environment of Comporta.
Wine testing
Horse riding on the beach
Surfing
Our reception team will be happy to provide recommendations and information about available activities and local services.
Reservations and practical information
What is the cancellation and reservation amendment policy?+-
Cancellation and reservation amendment conditions depend on the rate selected and the specific terms applicable to each booking.
Guests should refer to their booking confirmation for the applicable conditions. Any amendment or cancellation request should be submitted to our reservations team, who will assess it according to the reservation terms and availability.
Please note that specific deadlines, fees or restrictions may apply.
Is parking included, and are electric vehicle charging points available?+-
At La Réserve you will find a private parking area just for guests. Each unit has one identified parking space. There are also other parking areas public and semi public.
Guests travelling with an electric vehicle are welcome to use our on site 14 public chargings stations, including two fast chargers.
Does La Réserve offer free Wi-Fi?+-
Wi-Fi is available in every unit as well as TVs with access to Netflix, Youtube, etc.
Are pets allowed?+-
Our pet policy depends on the applicable accommodation and operational conditions.
Guests travelling with pets should contact our reservations team before booking to confirm whether pets can be accommodated, the applicable conditions and any additional charges. Prior confirmation is recommended.


